Enrolling patients in manufacturer-sponsored Patient Assistance Programs (PAPs) seems easy enough.  Pull together the medical records, patient financial data, patient and physician signatures, fill out an application, and Voila!, you're done.

If only...Some applications won't require more work but lots of others will; follow up because they got lost or misplaced (yes, it happens), denial appeals and documenting hardship when necessary, tracking shipments to ensure receipt, etc. etc.

Administering a patient assistance initiative that optimizes recoveries can be quite challenging and often demands several dedicated full time employees.

We are constantly updating our processes with the almost daily changes due in manufacturer protocols, product launches and terminations, insurance coverage changes, and FDA guidelines to optimize product recoveries.

• More time for your staff to devote to patient care
• Better management of your pharmaceutical budget dollars.
• Less time you spend administering a program
• Monthly analyses showing performance and trends
• A support program custom tailored to your specifications and your organization

• Staff engagement in an institution-wide, patient referral system.
• Software which identifies and prioritizes recoverable opportunities.
• Experienced support staff managing back-end approval and appeal tracking, activities.
• Field staff trained to identify recoverable opportunities and obtain required data or approvals, even if it takes them off campus.

Every institution is different.  We believe a custom approach creates the optimal system, whether annual audit and program review, staff training in our Proven Solutions techniques, or a partially or completely outsourced solution.

We achieve results for clients because we focus on solving specific problems.